LAPTOP FORUM

> Acer 3610 - 1 year old. Windows Vista Home
>
> Yesterday a friend was trying to sort out a wifi dongle so he sent me
> a remote assistance request via MSN and I remotely logged onto his
> PC. The moment I logged on some of the letters on my laptop keyboard
> were numbers - that is the letters that have a number by them for the
> numeric keypad. Usually if I want to use the numeric keypad I would
> hold the function (Fn) key and type the numbers. But somehow the
> numbers had taken the forefront and replaced the letters.
> Somehow with a few key presses I managed to get the letters back, but
> now my numbers have gone and my numeric keypad does not work when
> pressing Fn function. Most numbers dont do anything, but a couple
> of them do a backspace instead.
>
> I did a virus scan and everything was clean. A friend suggested
> before phoning tech support to do a full reinstall of my operating
> system as that will set everything back to default. I did this today
> but still the numeric keypad does not work anymore. I have
> absolutely no idea what has happened and how to fix this. The
> weirdest thing is how it happened immediately after connecting on
> remote assistance. If it was a software issue, reinstalling would
> have fixed it, but that leaves only a hardware problem - something
> physically wrong with the keyboard - but why would it affect only the
> numeric keys and no other functions?