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PostPosted: 2007-03-31 13:51:55
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Joined: 2007-03-31 13:51:55
A friend asked me to help after their laptop screen turned red,
and it turned out to be a more subtle problem which I confess I
cant diagnose at all. Im hoping someone can shed some light
on the cause, and speculate as to whether its likely to
get much worse in the near future.

The problem is that certain colours - primarily shades of dark
blue, but also a few others - are all being displayed as the
same shade of solid red. Its very noticeable on the bootup
screen, whose background changed from dark blue to solid red.
On the desktop, its noticeable as a sort of red dust around
icons and text, and a change in the colour of window bars (usually
blue.) The effect can be seen more clearly in Windows XP by
bringing up any of the menus which allows you to choose an
arbitrary colour by moving sliders. These tend to display
a complete continuous colour map, and one can see speckles
of red in the centre of the dark blue area, and a few
elsewhere.

Its as if a small percentage of R,G,B values are being mapped
into solid 255,0,0 by something in the display hardware.
The problem seemed to come on all at once, and hasnt got worse
in 3 weeks or so. The machine seems usable for most stuff
except photo and video processing as long as you avoid
blue-heavy colour schemes.

Im not really expecting that this is sensible or even possible
to fix in a laptop, but I would like to understand what is
going on, and whether its likely to get much worse in the near
future. Anyone recognise the symptoms or cause?

TIA


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PostPosted: 2007-03-31 18:35:20
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Joined: 2007-03-31 18:35:20
On Sat, 31 Mar 2007 13:51:55 +0100, Kevin ashley
wrote:


>Its as if a small percentage of R,G,B values are being mapped
>into solid 255,0,0 by something in the display hardware.
>The problem seemed to come on all at once, and hasnt got worse
>in 3 weeks or so. The machine seems usable for most stuff
>except photo and video processing as long as you avoid
>blue-heavy colour schemes.


1st step make sure that someone hasnt turned the screen colours down to
256 or even 16.

Richard
Web pages: http://www.caravanningnow.co.uk/ for caravanning,
http://www.rcole.org/ for my personal web site and
http://www.homeindorset.co.uk because I love the email address.
--
An Igor soon learned the secret way out of the any castle and where to stash
an overnight bag. In the words on one of the founding Igors: We belong dead?
Ecthcuthe me? Where doeth it thay we? - The Thief of Time by Terry
Pratchett.


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PostPosted: 2007-03-31 19:59:07
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Joined: 2007-03-31 19:59:07
Have you tried plugging it into an external monitor to see if the fault is
either related to the LCD display or not?


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PostPosted: 2007-04-01 08:10:29
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Joined: 2007-04-01 08:10:29
Ok first thing to do is to connect the laptop to an external monitor, now if
the problem persists on the external monitor you know its the graphics card
ar fault and you need to replace either the graphics card if its an add on
or the worse case scenario is the motherboard , now if the display is ok on
the external monitor then try reseating the flex cable at both ends of the
LCD (Panel and motherboard) if that dont work replace the cable its self
or if that fails to work then you need a new LCD panel.
Kevin ashley wrote in message
news:460e58c0$0$764$5a6aecb4@news.aaisp.net.uk...
>A friend asked me to help after their laptop screen turned red,
> and it turned out to be a more subtle problem which I confess I
> cant diagnose at all. Im hoping someone can shed some light
> on the cause, and speculate as to whether its likely to
> get much worse in the near future.
>
> The problem is that certain colours - primarily shades of dark
> blue, but also a few others - are all being displayed as the
> same shade of solid red. Its very noticeable on the bootup
> screen, whose background changed from dark blue to solid red.
> On the desktop, its noticeable as a sort of red dust around
> icons and text, and a change in the colour of window bars (usually
> blue.) The effect can be seen more clearly in Windows XP by
> bringing up any of the menus which allows you to choose an
> arbitrary colour by moving sliders. These tend to display
> a complete continuous colour map, and one can see speckles
> of red in the centre of the dark blue area, and a few
> elsewhere.
>
> Its as if a small percentage of R,G,B values are being mapped
> into solid 255,0,0 by something in the display hardware.
> The problem seemed to come on all at once, and hasnt got worse
> in 3 weeks or so. The machine seems usable for most stuff
> except photo and video processing as long as you avoid
> blue-heavy colour schemes.
>
> Im not really expecting that this is sensible or even possible
> to fix in a laptop, but I would like to understand what is
> going on, and whether its likely to get much worse in the near
> future. Anyone recognise the symptoms or cause?
>
> TIA


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PostPosted: 2007-04-04 21:48:01
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Joined: 2007-04-04 21:48:01
Richard Cole wrote:
> On Sat, 31 Mar 2007 13:51:55 +0100, Kevin ashley
> wrote:
>
>
>> Its as if a small percentage of R,G,B values are being mapped
>> into solid 255,0,0 by something in the display hardware.
>> The problem seemed to come on all at once, and hasnt got worse
>> in 3 weeks or so. The machine seems usable for most stuff
>> except photo and video processing as long as you avoid
>> blue-heavy colour schemes.
>
>
> 1st step make sure that someone hasnt turned the screen colours down to
> 256 or even 16.
>

Thanks for the suggestion, but I should have mentioned that I
checked that, and also checked the effect of switching
colour resolution. By default, its set to 32-bit true colour.
Switching to 16-bit (hence 65536 colours or thereabouts) redistributes
the odd colour-remapping a bit and makes it more coarse. The effect
is still apparent in the blues.


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PostPosted: 2007-04-04 21:55:25
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Joined: 2007-04-04 21:55:25
Fixer wrote:
> Ok first thing to do is to connect the laptop to an external monitor, now if
> the problem persists on the external monitor you know its the graphics card
> ar fault and you need to replace either the graphics card if its an add on
> or the worse case scenario is the motherboard , now if the display is ok on
> the external monitor then try reseating the flex cable at both ends of the
> LCD (Panel and motherboard) if that dont work replace the cable its self
> or if that fails to work then you need a new LCD panel.

Unfortunately it isnt straightforward for me to get the laptop
to my place where I could try out the external monitor solution.
If theres a board failure or a panel failure it probably isnt
worth us fixing. I was hoping someone might be able to explain a
failure mode which would cause these symptoms, since my understanding
of graphics hardware (which admittedly is fairly out-of-date, and
mainly related to systems driving CRTs) cant explain this happening
when using direct colour, as opposed to some colour-map scheme.

Ive heard that LCD panels do actually have to dither from true-colour
RGB triples since they cant actually display 255 different brightness
levels for each of R,G and B. If this is the case, then some failure
at that stage might explain it.

Thanks for the detailed reply anyway, and sorry to all its taken this
for me to get back and follow up on these - was unexpectedly away
from net access for some days.

> Kevin ashley wrote in message
> news:460e58c0$0$764$5a6aecb4@news.aaisp.net.uk...
>> A friend asked me to help after their laptop screen turned red,
>> and it turned out to be a more subtle problem which I confess I
>> cant diagnose at all. Im hoping someone can shed some light
>> on the cause, and speculate as to whether its likely to
>> get much worse in the near future.
>>
>> The problem is that certain colours - primarily shades of dark
>> blue, but also a few others - are all being displayed as the
>> same shade of solid red. Its very noticeable on the bootup
>> screen, whose background changed from dark blue to solid red.
>> On the desktop, its noticeable as a sort of red dust around
>> icons and text, and a change in the colour of window bars (usually
>> blue.) The effect can be seen more clearly in Windows XP by
>> bringing up any of the menus which allows you to choose an
>> arbitrary colour by moving sliders. These tend to display
>> a complete continuous colour map, and one can see speckles
>> of red in the centre of the dark blue area, and a few
>> elsewhere.
>>
>> Its as if a small percentage of R,G,B values are being mapped
>> into solid 255,0,0 by something in the display hardware.
>> The problem seemed to come on all at once, and hasnt got worse
>> in 3 weeks or so. The machine seems usable for most stuff
>> except photo and video processing as long as you avoid
>> blue-heavy colour schemes.
>>
>> Im not really expecting that this is sensible or even possible
>> to fix in a laptop, but I would like to understand what is
>> going on, and whether its likely to get much worse in the near
>> future. Anyone recognise the symptoms or cause?
>>
>> TIA
>
>


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