LAPTOP FORUM

> I had a client turn up on my doorstep first thing this morning (hes just
> left) clutching his Satellite 3000-400 which hed been using during a
storm.
> He claimed the internal modem had stopped working which testing proved to
be
> correct. Although the Query Modem (Diagnostics, More Info) stuff was
> working the modem would not dial out or anything.
> So I thought Id fit a PCMCIA modem to get him going short-term. I tried
> with three different ones which all appeared to install on COM1. However
> Query Modem always came back with a could not open port error and
there
> was no sign of COM1 in Device Manager.
> So, how can I get this laptop to use the COM1 that the modem thinks its
> installed on? Or is it possible that the storm damage has something to do
> with the failure?
> --
> Richard Warr
> Stevenage

> Richard Warr wrote in message
> news:SeyRa.13396$nP.11060@newsfep4-winn.server.ntli.net...
>> I had a client turn up on my doorstep first thing this morning (hes
>> just left) clutching his Satellite 3000-400 which hed been using
>> during a storm. He claimed the internal modem had stopped working
>> which testing proved to be correct. Although the Query Modem
>> (Diagnostics, More Info) stuff was working the modem would not dial
>> out or anything.
>> So I thought Id fit a PCMCIA modem to get him going short-term. I
>> tried with three different ones which all appeared to install on
>> COM1. However Query Modem always came back with a could not open
>> port error and there was no sign of COM1 in Device Manager.
>> So, how can I get this laptop to use the COM1 that the modem thinks
>> its installed on? Or is it possible that the storm damage has
>> something to do with the failure?
>> --
>> Richard Warr
>> Stevenage
>
> Hi Richard,
>
> Try disabling the internal modem in the Bios, this will free the
> virtual com port the internal modem is using! Then try re-installing
> the PCMCIA modem again! Not Psion Gold Card Modem by any chance?
>
> Cheers,
>
> Lee.

> Lee Marsh wrote:
> > Richard Warr wrote in message
> > news:SeyRa.13396$nP.11060@newsfep4-winn.server.ntli.net...
> >> I had a client turn up on my doorstep first thing this morning (hes
> >> just left) clutching his Satellite 3000-400 which hed been using
> >> during a storm. He claimed the internal modem had stopped working
> >> which testing proved to be correct. Although the Query Modem
> >> (Diagnostics, More Info) stuff was working the modem would not dial
> >> out or anything.
> >> So I thought Id fit a PCMCIA modem to get him going short-term. I
> >> tried with three different ones which all appeared to install on
> >> COM1. However Query Modem always came back with a could not open
> >> port error and there was no sign of COM1 in Device Manager.
> >> So, how can I get this laptop to use the COM1 that the modem thinks
> >> its installed on? Or is it possible that the storm damage has
> >> something to do with the failure?
> >> --
> >> Richard Warr
> >> Stevenage
> >
> > Hi Richard,
> >
> > Try disabling the internal modem in the Bios, this will free the
> > virtual com port the internal modem is using! Then try re-installing
> > the PCMCIA modem again! Not Psion Gold Card Modem by any chance?
> >
> > Cheers,
> >
> > Lee.
> Thanks Lee,
> Id tried something similar but didnt seem to get anywhere. I had a PM
> from Raj Kundra which suggested manually adding a COM port - that seems to
> be doing a bit better at the moment.
> Id tried three different modems, TDK, Platinium(sic) and some other
> Lucent-based thing.
> --
> Richard Warr
> Stevenage
>
>