LAPTOP FORUM

> Were going through a not-too-happy support situation with Dell and
> the Inspiron 5150. We have about 20 laptops of which four are the
> Dell Inspiron 5150 model. All four of them have failed within a few
> weeks of each other. We typically dont take out extended warranty on
> non-server equipment as, in the past, if a desktop or laptop gets
> through its first year, itll carry on until its obsolete. So its
> more cost effective to pay for repairs or replacements and not take
> out the warranty. However, when such a high percentage fail, this
> model doesnt work. So it leaves a bit of a bad taste when told
> tough.
>
> But our main gripe is with having to go through Dells off-source
> support centre to try and get these things repaired...
>
> So were looking to switch vendors for laptops and would appreciate
> any comments people have about the other big vendors like IBM, HP and
> Toshiba. Were not necessarily looking for the cheapest but the most
> cost effective overall solution with UK or Europe based support
> centres.
>
> Thanks. Rob.

> Were going through a not-too-happy support situation with Dell and the
> Inspiron 5150. We have about 20 laptops of which four are the Dell
> Inspiron
> 5150 model. All four of them have failed within a few weeks of each other.
> We typically dont take out extended warranty on non-server equipment as,
> in
> the past, if a desktop or laptop gets through its first year, itll carry
> on until its obsolete. So its more cost effective to pay for repairs or
> replacements and not take out the warranty. However, when such a high
> percentage fail, this model doesnt work. So it leaves a bit of a bad
> taste
> when told tough.
>
> But our main gripe is with having to go through Dells off-source support
> centre to try and get these things repaired...
>
> So were looking to switch vendors for laptops and would appreciate any
> comments people have about the other big vendors like IBM, HP and Toshiba.
> Were not necessarily looking for the cheapest but the most cost effective
> overall solution with UK or Europe based support centres.
>
> Thanks. Rob.
>
>

> Were going through a not-too-happy support situation with Dell and the
> Inspiron 5150. We have about 20 laptops of which four are the Dell Inspiron
> 5150 model. All four of them have failed within a few weeks of each other.
> We typically dont take out extended warranty on non-server equipment as, in
> the past, if a desktop or laptop gets through its first year, itll carry
> on until its obsolete. So its more cost effective to pay for repairs or
> replacements and not take out the warranty. However, when such a high
> percentage fail, this model doesnt work. So it leaves a bit of a bad taste
> when told tough.
>
> But our main gripe is with having to go through Dells off-source support
> centre to try and get these things repaired...
>
> So were looking to switch vendors for laptops and would appreciate any
> comments people have about the other big vendors like IBM, HP and Toshiba.
> Were not necessarily looking for the cheapest but the most cost effective
> overall solution with UK or Europe based support centres.
>
> Thanks. Rob.
>
>

> I would recommend Asus, they build for Sony and Apple (and others), supply
> barebones to bulk manufacturers and design stunning award winning

> Were going through a not-too-happy support situation with Dell and the
> Inspiron 5150. We have about 20 laptops of which four are the Dell Inspiron
> 5150 model. All four of them have failed within a few weeks of each other.
> We typically dont take out extended warranty on non-server equipment as, in
> the past, if a desktop or laptop gets through its first year, itll carry
> on until its obsolete. So its more cost effective to pay for repairs or
> replacements and not take out the warranty. However, when such a high
> percentage fail, this model doesnt work. So it leaves a bit of a bad taste
> when told tough.
>
> But our main gripe is with having to go through Dells off-source support
> centre to try and get these things repaired...
>
> So were looking to switch vendors for laptops and would appreciate any
> comments people have about the other big vendors like IBM, HP and Toshiba.
> Were not necessarily looking for the cheapest but the most cost effective
> overall solution with UK or Europe based support centres.
>
> Thanks. Rob.
>

> Were going through a not-too-happy support situation with Dell and the
> Inspiron 5150. We have about 20 laptops of which four are the Dell
> Inspiron
> 5150 model. All four of them have failed within a few weeks of each other.
> We typically dont take out extended warranty on non-server equipment as,
> in
> the past, if a desktop or laptop gets through its first year, itll carry
> on until its obsolete. So its more cost effective to pay for repairs or
> replacements and not take out the warranty. However, when such a high
> percentage fail, this model doesnt work. So it leaves a bit of a bad
> taste
> when told tough.
>
> But our main gripe is with having to go through Dells off-source support
> centre to try and get these things repaired...
>
> So were looking to switch vendors for laptops and would appreciate any
> comments people have about the other big vendors like IBM, HP and Toshiba.
> Were not necessarily looking for the cheapest but the most cost effective
> overall solution with UK or Europe based support centres.
>
> Thanks. Rob.
>
>

> Hi Rob,
>
> I would recommend Asus, they build for Sony and Apple (and others), supply
> barebones to bulk manufacturers and design stunning award winning
> laptops...
>
> http://en.red-dot.org/1290+M5bb7312e7f1.html
>
> You also get with every laptop a 2yr Global warranty, optical mouse and
> carry case as standard. Reviews are good as are specs and as they share
> the same technology as Sony you are getting a well constructed machine
> with X-black equivalent LCDs and ZBD (Zero Bright Dot Pixel Guarantee) on
> many models.
>
> If you have any questions please let me know, for some great deals on the
> range please check this link...
>
> http://www.red-cloud.co.uk/catalogue.asp?action=showcategory&catid=10
>
> If you would like more info on any particular model please let me know.
>
> Thanks
>
> Euan.
> RCT
>
> W - www.red-cloud.co.uk
>
>
>
>
> Rob Nicholson wrote in
> message news:dg3jq4$amu$1@nwrdmz02.dmz.ncs.ea.ibs-infra.bt.com...
>> Were going through a not-too-happy support situation with Dell and the
>> Inspiron 5150. We have about 20 laptops of which four are the Dell
>> Inspiron
>> 5150 model. All four of them have failed within a few weeks of each
>> other.
>> We typically dont take out extended warranty on non-server equipment as,
>> in
>> the past, if a desktop or laptop gets through its first year, itll
>> carry
>> on until its obsolete. So its more cost effective to pay for repairs or
>> replacements and not take out the warranty. However, when such a high
>> percentage fail, this model doesnt work. So it leaves a bit of a bad
>> taste
>> when told tough.
>>
>> But our main gripe is with having to go through Dells off-source support
>> centre to try and get these things repaired...
>>
>> So were looking to switch vendors for laptops and would appreciate any
>> comments people have about the other big vendors like IBM, HP and
>> Toshiba.
>> Were not necessarily looking for the cheapest but the most cost
>> effective
>> overall solution with UK or Europe based support centres.
>>
>> Thanks. Rob.
>>
>>
>
>Did you not investigate before you bought the Inspiron??? The Inspiron
>range is for Home users while the Latitude Range is designed generally
>speaking for Business, Whilst I would agree with your comments about
>Warranty if you relate to Desktops but certainly on Laptops would recommend
>the extended Next business Day on site service that Dell has.