news:cgsenm$jh9$1@newsg4.svr.pol.co.uk...
>
> Mikki wrote in message
> news:2pdl2aFjk5boU1@uni-berlin.de...
>> > > Theres been a lot of postings to this NG on the subject of Gericom,
> or
>> > > rather their after-sales service, or should I say lack of after-sales
>> > > sevice. Now, you wouldnt need after-sales service if the machines
> were
>> > any
>> > > good, would you?
>> > >
>> > Right, thanks. Looks like a steer-clear.
>>
>> On the website they dont specify the Gericom notebook model. This is
>> strange.
>>
>> Gericom is best selling notebook brand in Germany (ahead of Compaq, IBM,
>> Toshiba, Sony, Dell, ... according to a
www.benchmark.co.yu), probably
>> due
>> their low prices. I dont know about support quality.
>>
>> You might want to go to
www.gericom.com and order directly. Also,
>> checkout
>> their Outlet section for a good deal on refurbished notebook.
>>
>>
>
> I think Gericom like Advent are built by Medion. Many (like myself) have
> had
> real problems with Medion support (or lack of it). The machines are fine,
> I
> dont really know if they are any less reliable that others.
>
> I suspect my previous machine failed due to overheating as I got it as a
> desktop replacement. My new machine (which is a 3.2 gig P4) seems to have
> better built in cooling. I also use a laptop cooler with it and I dont
> use
> it as much as the previous machine. I dont think thats the fault of
> Medion, just laptop manufacturers cramming too much into a small frame.
>
> I actually went out and got an old P120 for Ł65 for what I want to use a
> laptop for most of the time (Satellite tracking software, email etc) and
> it
> works really well.
>
> If you do go for one my advice is that if it goes wrong DONT use the
> Medion
> support centre line, just demand a replacement form the company who sold
> it
> to you. Get onto your trading standards department if you need to. I
> didnt
> have a laptop for over 3 months due to the wankers at Medion.
>
> Martin
>
>